It shouldn’t be doing just-in-time training, it should be just-enough-training @bmosh

Teach the tool, don’t just hand it out!! @bmosh

2nd ref of Sullenberger, Hudson pilot, this week. Faced with support need, he followed checklists. He did not use elearning @bmosh

The next gen will be expert cheaters from their use of mobile tools. Will we design the tools to help them cheat to success. @bmosh

5 moments of need: learning for the 1st time; want to learn more; try to remember/apply; things change; something goes wrong @bmosh

We confuse accessibility with relevancy. It can be well designed and worthless. @bmosh

We’re a ‘shiny penny industry’. The latest ‘pennies’ are social learning & mlearning. We’re doing them a disservice @bmosh

Our job is no longer knowledge dissemination, it’s knowledge aggregation. @bmosh

Turkcell set standards at 15 slides and 10-15 max lessons for mLearning.

Turkcell estimates $10M in savings by deploying mLearning since late 2008.

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